Surplus Funds Solutions

(DBA of Pacific Associates LLC)

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Surplus Funds Solutions (DBA of Pacific Associates LLC) ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

INTRODUCTION

This privacy notice describes how and why Surplus Funds Solutions (DBA of Pacific Associates LLC) may collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website
  • Engage with us in other related ways, including sales, marketing, or events

If you have questions or concerns, contact us at:
Email: info@surplusfundssolutions.com
Phone: +1 949-402-3519

SUMMARY OF KEY POINTS

  • 🔒 Sensitive Information: We do not process sensitive personal information.
  • 🌐 Third-Party Data: We do not receive information from third parties.
  • 📋 Data Use: We use your information to provide services, communicate, ensure security, and comply with legal obligations.
  • 🤝 Data Sharing: We do not share your personal information except in rare, legally required situations or with your consent.
  • 📱 SMS Data Protection: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing is only permitted to subcontractors supporting services. SMS opt-in data and consent are never shared.

1. INFORMATION WE COLLECT

Personal Information

We may collect names, email addresses, phone numbers, physical addresses, payment information, and communication opt-in records.

Non-Personal Information

We collect IP addresses, browser types, device information, website usage data, and cookies.

2. HOW WE USE YOUR INFORMATION

We use your information to provide and improve services, process transactions, communicate with you, prevent fraud, and comply with legal obligations.

3. SMS MESSAGING & COMPLIANCE

By opting in, you agree to receive appointment reminders, service updates, and support communications. Messages are sent only with explicit opt-in, and we maintain timestamped records. Reply STOP at any time to unsubscribe.

4. COOKIES & TRACKING

We use cookies to improve user experience and analyze website usage. You can disable cookies via your browser settings.

5. DATA RETENTION

We retain your information only as long as necessary to provide services and comply with legal obligations. Data is securely deleted or anonymized when no longer needed.

6. DATA SECURITY

We implement appropriate technical and organizational safeguards. However, no system is 100% secure, and users share information at their own risk.

7. YOUR PRIVACY RIGHTS

You may access your data, correct inaccuracies, request deletion, withdraw consent, or opt out of marketing. Contact us at info@surplusfundssolutions.com to exercise these rights.

8. DO-NOT-TRACK

We currently do not respond to Do-Not-Track (DNT) signals due to lack of a universal standard.

9. U.S. PRIVACY RIGHTS (CCPA & OTHER STATES)

Residents of California, Colorado, Virginia, or Connecticut have specific rights regarding data access, deletion, and correction.

10. INTERNATIONAL PRIVACY RIGHTS

Users in regions such as Australia, New Zealand, or South Africa may have additional rights under local laws.

11. DATA SHARING POLICY

We do not sell, rent, or trade your personal information. We only share data with your consent, for service-related subcontractors, or when legally required.

12. CONTACT INFORMATION

Surplus Funds Solutions
(DBA of Pacific Associates LLC)

Email: info@surplusfundssolutions.com
Phone: +1 949-402-3519

CONSENT

By using our services, you agree to this Privacy Policy.